Sir, As per my discussion with the Rep at Cigna (Megan), Jessica Hartman DEA was not updated in Cigna because of that her fee schedule would not pay for Office Visits, I have updated her DEA information with them, it will take upto 10 business days to show on her Demographics and then we'll have to asked Jessica Border in Contracting to Revised Jessica Hartman fees schedule once this process is completed will be able reimburse our claims. (Ref # Megan 04/05/2021). Let me know if you have any questions. Jessica Borders 770 2611162 jessica.borders@cigna.com  Regards, Alex