From: Richard.Hinkley@bswhealth.org  Good morning,     Please see the attached contract for Columbus Urgent Care PA TIN: 471914751  This contract contains: HMO, PPO, EPO  You contract also includes Medicare Advantage & RightCare (Medicaid)     Congratulations on joining the health plan. I have attached your contract, portal activation materials, and the current Commercial Provider Manual. You can also visit our website at the following link to access the current quick reference guide as well as the most current versions of all provider materials you may need including claims and billing information, reimbursement policies, and authorization information: https://swhp.org/en-us/prov/provider-training-manual. Please also see this link for the most current quick reference guide for the health plan: https://swhp.org/Portals/0/Files/Forms/Prov_FormsGuides/SWHP-Provider-Reference-Guide.pdf. This is updated fairly regularly and contains quick links and guidelines for web resources, claims/appeals addresses and guidelines, prior auths, how to read ID cards, and other necessary information. This final link is the most current Medicare specific orientation information: https://swhp.org/Portals/0/Files/Forms/Providers/Provider_Orientation_Medicare_Advantage.pdf. Please let me know if you have any questions or concerns and I will do my best to assist you. As part of your introduction, let me know if you would like to schedule a new provider orientation where we can discuss these materials and I can try and answer any questions you may have about joining the health plan. I will also send along information on the RightCare Medicaid line of business in just a few minutes.     Thank you,