Email received from: Karla.Claunch@dchstx.org  Sub:  Enroll Providers || Valley Med Urgent Care PLLC || Hernandez, Juan, Naranjo, Diego, Garcia, Homero & Lopez, Mayra Alejandra || Driscoll ||  Hello,  I don’t know what they were missing but, they will need to start the process over again since these were withdrawn.  It is important to make sure their CAQH is current, complete and accurate.  It is also very important to make sure the practice and contact person information are correct and all current documents are loaded to their CAQH records.  You must respond to Apertutre/Verisys and our credentialing specialists when they attempt contact to retrieve additional information.  All of this will prevent delays and/or withdrawal.   When sending in the Request for Contract, also include the additional, attached documents and a PAA or Collaborative agreement for NP’s or PA’s.  Email to dhpcontracting@dchstx.org  Our inbox cannot open encrypted emails.  If you are unable to send unencrypted emails, you can send everything directly to me but, please don’t send to both.