Received a call from Cigna provider representative Donna, she was asking for the provider's COI. Sent her an email with the COI attached @ donna.hand@cigna.com:  Sub: Malpractice - Melissa Ramsden - BAQC  "Hello Donna,   I've updated Melissa's CAQH and it should be attested by Monday, but here's the updated COI for Melissa just in case you can use this to proceed with the request.   Please let me know if there's anything else that you may need.  Thank you!"