Sent new request @ psscentral@cigna.com since as per my discussion with Cigna rep we should have received a follow-up email from Cigna on this, which we have not:  Sub: Group Enrollment Request || Columbus Urgent Care PA || Cigna  "Hello, We wish to enroll the following group with Cigna, please find the attached LOI & W9. Do let me know if anything else is required. Thank you. "