From: Richard.Hinkley@bswhealth.org  Good afternoon,     Per my previous responses this provider was not being credentialed as she did not have a TPI for Medicaid associated with this role at the time the contract was sent to credentialing. It appears we have also updated our process and Urgent Care providers, even for Medicaid, are no longer credentialing directly. We are only credentialing the facility. It appears that the facility was previously sent to our CVO and is pending information for the provider. From the notes in the cred file they have requested a site survey (it was indicated in the app that one was completed 8/19) and COI. This request was sent 10/1/20.     Thank you,