Email received from : KMoten4@humana.com  Sub : Secured: RE: Welcome letter Request - HUMANA - BAY QUICK AREA CARE PLLC  Good Afternoon,     We do not have access to the Welcome Letters. Those come from WPS, our claims processing company. You can call 1-800-444-5445 if you need additional information.        Respectfully,  Katherine Moten  TRICARE Community Liaison II  Humana  T 502-318-5250  F 210-239-0401  kmoten4@humana.com  HumanaMilitary.com   