Email received from: networkhelp@uhc.com  Sub:  Secure Message from estrellita_thomas@uhc.com  Good Morning,  There is no escalation process for credentialing. Credentialing is a background check and the delay is not caused by UHC. If the information has been updated and attested our credentialing department will receive the information and move forward with the credentialing.  Please let us know if we can assist further via email.  Thank you, Estrellita “Nikki” Thomas UnitedHealthcare Network Management Resource Team (NMRT)