Request has been initiated online via the participation form:  "ERLINE R TERRELONGE,  Thank you for contacting Blue Cross and Blue Shield of Texas.  This email is confirmation we have received your request, case number 01741616, for HEALING HANDS URGENT CARE & TELEH.  Your request may take up to 60-90 days to process. Once completed, a notification will be sent to the email address you provided during your submission.  To check the status of your case, please click on status checker or for any questions, please contact 1-877-229-0719."