Spoken with Anna @ (800) 890-8288, the conversation is mentioned below,  Spoken with rep Anna that Carlee is not showing that she was ever credentialed and as per the rep she cannot be linked until unless she is credentialed with Humana. Will need to send her application to Humana at behavioralhealthproviderservices@humana.comto get her credentialed with Humana.  Ref# 2000180791827 Anna L 04-23-2021