Received following reply from @ Bennett Tansey Bennett_Tansey@tufts-health.com:  "Hi Brad,  I have been working with a contact in our configuration department this week. I am confident we should have this turned around for you soon. I apologize, I had hoped to have a firm ETA for you today. While I do not have that as of yet, I will follow up with you ASAP next week. This will be a top priority going forward."