Email Received From : networkhelp@uhc.com  Sub : Secure Message from debra_keck@uhc.com  Thank you for contacting the Network Management Resource Team . Credentialing for is reflecting as not credentialed for Nubia Benevides  New credentialing requests will need to be submitted online, either through the online RFP or OnBoard Pro. Onboard Pro is not yet available to all participating medical groups. To find out if the practice's TIN is eligible,  go to the Request for Participation (RFP) portal - https://ncc-optum.secure.force.com/rfp , after entering the practice’s TIN, you’ll either be rerouted to Onboard Pro or the request will be completed through the online RFP.  A One Healthcare ID will be required to access the OnBoard Pro credentialing tool. To register or view a guide, please go to https://www.uhcprovider.com/en/new-user.html. Should the practice need assistance in registering for an Optum/One Healthcare ID or need assistance or status on updating their existing access, please contact the online/LINK help desk at (866)842-3278, option 1.   Please see attachment: