Received the following update from AM Houston AM.Houston@superiorhealthplan.com:  "Good Morning,  Your email was received. Our offices and sate have been impacted by the winter storm and power outages. We have created case #27236 An Account manager will be contacting you to address your request by end of next week. When contacting Account Management for updates on this issue, you can Reference Case # 27236.   If you are in need of immediate assistance, you can call to speak to an Account Manager by phone at 1-800-656-4817 (English 1, Spanish 2), and Option 3 Provider Relations Team AM.Houston@SuperiorHealthPlan.com  Provider Services is available to help answer questions on claim payments, rejections, denials, to verify eligibility or for help escalating any issues you may have, M-F 8:00 a.m. CST – 6:00 p.m. CST. For claims related questions, be sure to have your claim number available.  Allwell 1-877-391-5921 Ambetter 1-877-687-1196 STAR, MRSA, CHIP, RSA, STAR+PLUS and STAR Kids 1-877-391-5921 STAR Health 1-866-439-2042  Thank you,  Patricia Torres  Provider Account Manager II SUPERIOR 711 N Carancahua Street, Ste. 600 Corpus Christi, Tx 78401 Toll-Free: 1-800-656-4817 Option 1, then Option 3 Fax: 1-866-683-5630 AM.CorpusChristi@superiorhealthplan.com| SuperiorHealthplan.com"