Email received from: JMcGrew3@humana.com  Subject: RE: Enrollment Request || SNBCARE || Barbara Arnold || Tricare   Oh, no; new certs are taking about four months to process. I can escalate at three if it’s not complete, but even that is more than two months away.      Chuck McGrew  Tricare Community Liaison II  Servicing provider relations matters in the following areas:  RI / CT / Western MA    Humana Military  T 502-313-9524  F 806-517-2809  jmcgrew3@humana.com