We received the following reply from S TX Network Mgmt stxnm@humana.com:  Sub: APEX Standard Market Roster Template || CBUC & GWMC ||  "Hello,  Please consider this confirmation that NP Paterson is active under the group contract with the requested effective date of 1/1/2021.  If this is duplicate notification, please disregard.  Thank you,  Network Operations Coordinator /Provider Contracting South Texas Network Management Humana 8119 Datapoint  Dr. 6th floor / San Antonio, TX 78229 stxnm@humana.com"  Replied:  "Hello,  I appreciate the update but I cannot find the provider on the Humana provider directory, can you please send me a roster for the provider showcasing all the plans that she is enrolled under or a welcome letter?   Thank you. "