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Orders can be placed on this website. We’ve done our best to make the site work and feel like a normal online shopping experience. Read on to see how we do this around custom orders!
If you do not see what you are looking for, keep in mind we do custom requests. We encourage you to email or chat us to discuss your order and the specifics around your request. We make every effort to respond quickly (usually real time) if you have questions about the site, the products listed, or your order.
Typically, we need 1-2 weeks for an order to be created and shipped to you. If you have a rush order (hey ‘cause life happens!), please reach out to us and we will be happy to see if we can accommodate your request.
Items that are on sale are for sale as is. If you see an item on sale and want a custom version, please reach out to us through email or chat and we can discuss your needs.
Payment is due at the time the order is placed. We accept the following forms of payment:
If manual payment is your chosen method, we will be in contact to discuss options. Please note that any delays in making a payment, delays the order. This may mean that the ship by and deliver by commitments may be adjusted.
Orders are shipped priority through USPS. Shipping is included in your total at checkout and is based on the delivery address. On average, this normally runs between $7.50-13.75 but can vary based on the size and weight of your order. Lighter items cost less. Orders with multiple items could cost a little more.
We do our best to keep the costs down and may combine items into a single box. When this happens, we will communicate with you and review your order to ensure that you are not overcharged for multiple shipping costs.
Throughout the year, we run promotions where we cover the cost of shipping. The promotion is reflected in your total at checkout. This Customer will pay the shipping cost unless we are running a promotion.
One last thing…… if you are in the central Texas area local pick up may be available. We can coordinate a meet up location once your order is complete or you can swing by the shop.
Rarely, we have situations where an item needs to be returned. We do have a 14-day return policy from the time your order has been confirmed as received. Buyers are typically responsible for the costs associated with shipping the item back.
We do ask that you contact us prior to returning the item to discuss the details of the return.
There are some limitations on what we will accept as returns. We do not accept the following returns:
