• • How many days do customers have to request store credit?
  I understand I have 15 days from the delivery date to request store credit.
• • What conditions must be met to issue store credit?
  Product must not have been used or misused
  Must provide clear evidence (photos/videos)
  Must provide proof of purchase (receipt/order number)

Important Notes

We do not offer refunds or request product returns.

If your request is approved, you’ll receive store credit equal to the amount paid for the product.

Requests that do not meet the required criteria or lack sufficient evidence will not be approved.

Why store credit instead of refunds?

This policy allows us to continue offering exclusive, high-quality products while keeping costs fair for all customers. We understand that issues may arise, so we provide a flexible and fair solution through store credit — without requiring you to send anything back.